Customer Satisfaction Survey and Customer Complaints
Concept Electronics, Inc. is dedicated to providing you quality systems installations and services and your feed back helps us improve. Please rate Concept Electronics in each of the below listed areas.
If you have a complaint, use the survey section and you need enter only your name/company and email and then skip to the additional comments section to enter your complaint. Please be very specific so that we can take specific actions. Tell us what you observed. Generalizations like "the service tech was rude" will not help us resolve the issue as well as telling us "the service tech used the phone without first asking" for example. Your complaints go directly to the Concept Electronics' President and Board and then to the Quality Management Team.